I'm too upset to elaborate further, so here's the summary: I received a £100 fine for loading/unloading for just over 3 minutes. My appeal was denied, and then I got a letter from a third party demanding £170. I've argued for months about the legality of their charges, which shouldn't have included the extra £70 according to regulations still being debated. Eventually, I gave in and paid the £170, and now I regret it. I feel foolish for paying, but at least my finances allowed it. Their tactics include making you wait, claiming ignorance about when correspondence is sent, and denying payment plans. Keywords: Frustrating, exploitative, draining.
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