I believe it is a fake item, so I contacted the customer service of the original brand, which they think its fake as well. However, the customer service of Empire Tactical claims that they have reached another customer service of that brand and which is a genuine product. They stop replying emails when i ask for evidence eg. the email from that customer service. And they ignored my request of refund as a customer's rignts. Worse brand ever.*update:Well, you see, they reply to this -ve feedback like light speed, but can't just give me that email with @propper.com for me to confirm their claims. Instead of explaining why can't they give me that evidence, just ignore it.Well I asked Propper to confirm that they only use YKK zipper for three times. And you can't even tell me who said that they use IDEAL for some of their product. Who should I trust?
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