I spoke with a representative who went above and beyond in customer service regarding a health issue that's been ongoing for almost four months. I was confused as to why neither the doctor nor the pharmacy contacted me about my medication. It had been a frustrating back-and-forth, but the representative stepped up and ensured I received my medication. My pharmacy just informed me that my medication is being prepared. Thank you for your help!
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EmpiRx Health provides concierge service and proactive oversight to eliminate inefficiencies and preserve benefit dollars for today's pharmacy benefit market.
