This is the worst prescription coverage I've ever experienced. They take an eternity for prior authorization, their systems often fail, and they overcharge or deny coverage for medications that should be included. They rejected a brand-name drug, insisting I try two alternatives first, and now they are refusing to cover a generic that my doctor confirmed was approved! I have a high deductible and copay, and after a two-week wait for authorization, I was charged significantly more than expected. Unbelievable service!
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EmpiRx Health provides concierge service and proactive oversight to eliminate inefficiencies and preserve benefit dollars for today's pharmacy benefit market.