I started this app with high hopes. The first month was genuinely motivating — everything from meal plans to workouts was conveniently in one place, which made staying on track feel easy and enjoyable. I felt like I was finally investing in myself, and the price seemed justified… at first.But once I entered the second month, it quickly became clear that the “coaching” aspect — the part that supposedly sets this app apart — is extremely surface-level.Each week, you’re prompted to complete a check-in to help your coach understand what’s working for you: which workouts you enjoyed, how the meals were, how your weight has changed, etc. You’d assume this is where the personalised coaching magic happens. Unfortunately, it feels more like a box-ticking exercise.I gave clear feedback multiple times — like wanting to avoid gluten or not liking certain meals — yet those foods kept showing up in my plans. When I was between gyms during a house move, I requested home workouts. What I received? A plan that still included machine-based exercises. It started to feel like no one was actually paying attention.And then there’s the 30-day cancellation policy. You’re told at the beginning of your contract (mine was 3 months) that you need to give 30 days’ notice to cancel — fair enough. But I never received any reminder, despite the app having an always-on chat function where coaches regularly contact you. A quick heads-up would have been easy — and respectful.In my final month, I decided to give it one last proper go. On my first check-in, I’d hit my goal weight — a big milestone. But my coach didn’t acknowledge it at all. No congratulations, no recognition. It was incredibly demotivating and made me question whether they even read the check-ins.In summary: This app is decent for a kickstart — the first month is helpful if you’re feeling lost and need structure. But after that, the value drops off fast. The coaching is impersonal, the attention to detail is poor, and the price just doesn’t reflect the service. You’ll likely get the same tools for a fraction of the cost elsewhere — without the false promise of “personalised coaching.”
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