To be completely honest, at first I thought this was alright but there wasn’t a great deal of communication, with previous online coaches I have had multiple messages from them each week. The coach I had initially been assigned to had then left and it took several days from anyone at EmPower to acknowledge I was being reassigned and since then it’s been very very poor service. Never hear from the coach, told them I was leaving but you have to do an additional month so fair enough but communication hasn’t been happening since I gave notice so unsure why I’m paying for an additional month as nothing is happening?
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