After making a complaint direct and not getting a response, I would just like to tell all women to avoid this coaching service. I filled out my questionnaire for my custom plan stating I had certain issues with exercises due to historical injury, the plan included those exercises. I also stated I couldn't do 10k steps and work out 4 times a week as I have a baby, I'm working and studying and yet they wouldn't change my plan to accommodate, instead when I didnt stick to it at all because it was so unachievable reduced my calories or told me to do more steps. The foods are heavily sweetened and low fat which caused me personally to start binging and have an unhealthy relationship with food, this was sent as feedback and no changed made to plan. After I'd upped my fat myself and started eating whole foods not sweetened crap and was seeing progress I was told to follow the plan or do even more steps. The program is about money, there is no customisation whatsoever. I would have got better feedback going with a PT that takes on board the clients lifestyle or feedback if they are struggling or an online coach who is actually doing a personal service with personal checkins. It honestly felt like talking to a brick wall and what makes it worst is you have to pay even if you aren't happy with the service and when you do complain you don't even get a response. SAVE YOUR MONEY, AVOID.
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