--Edit*The manager talked to me about the concern and apologized for what happened. I am changing my review to 5.At first, the customer support was okay, then we upgraded our server's ram, we did not add anything nor remove from the server files, and we asked assistance from support, I got Douglas, first he was asking for the email of the server owner to help, I provided the email then he did not reply for some time. I looked up their discord server and saw Douglas playing Genshin Impact, no wonder he is not replying. I sent a screenshot of him to our support chat. He then blocked me, and I was just amazed.
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Empower Servers focuses on providing easy to use and affordable game server hosting solutions. We aim to make the experience as fast and easy as possible by offering a variety of server types and add-ons to help speed up the setup process.