I’ve been buying from Emu for years and always loved their warm, comfortable winter boots. This time, unfortunately, my online order arrived with a quality issue. I contacted customer support, and they handled everything perfectly — refunded my money, let me keep the shoes, apologized, and even gave me a coupon for a future purchase.
This experience only confirmed how great their customer service is. Mistakes happen, but what really matters is how a company fixes them — and Emu did an amazing job. I’ll definitely keep shopping with them!
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Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials.
EMU Australia can be found in stores in many Countries around the world.
Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping.
Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia. See more
