I don't even know where to start; I am utterly appalled by this company. I purchased an indoor security camera to keep an eye on rescue dogs, which is crucial to prevent them from injuring themselves if they start misbehaving in their crate. I have two major complaints, both significant: Build quality: The camera is very flimsy, but the worst part is the connectivity, which is TERRIBLE. It keeps dropping out, whether I'm using WiFi or mobile data. I constantly have to close the app and restart it to regain the signal. Sneaky subscription practices: I realized I needed to pay a monthly fee to RECORD footage, but now that my trial month is over, I'm being asked to pay a monthly fee for what they call "extended live" viewing, which appears to last more than 5 or 10 minutes at a time. This is NOT clearly stated anywhere in the advertisement. I will be returning this item and looking for a suitable replacement. I am genuinely appalled by this practice!
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Ring Inc. is a home security company owned by Amazon.