This company has been awful, and their customer service is equally disappointing. My partner, who had the contract in his name, has passed away, and I cannot get them to transfer the contract to me. I sent in the death certificate, but they claim I don't meet the criteria! The final straw was when the customer service team asked me to send the death certificate from his email address. Why can other companies assist seamlessly, but not this one? This issue remains unresolved, and I doubt it ever will be. There is no compassion or understanding from the team.
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Ring Inc. is a home security company owned by Amazon.