I contacted the support team this afternoon to inquire about a Wired Video Doorbell Pro (latest generation) featuring Retinal 4K. I mentioned I was starting from scratch without any existing doorbell or wiring. I asked several basic questions about what was included in the box and what additional items I would need. The call ended with me feeling frustrated, as the representative did not seem knowledgeable about the product or its setup requirements. I was advised to consult an electrician. I found the customer service unhelpful and lacking in essential information.
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Ring Inc. is a home security company owned by Amazon.