My opinion and personal experience of Ring is just terrible, top to bottom, would give zero stars if possible.My advice is;Don't rely on this to work, I needed the footage of a burglary, it randomly stopps recording .Don't use a ring certified installer, if you do, and you have an issue, ring say, as they did today " not our problem".Don't get a replacement ring device when it breaks, they have a range of known faults, from the ring certified installer, because even though they are a ring certified installer, ring count it as you buying from a shop so won't help, even if that ship has now closed.Don't buy a hardwired ring doorbell,it still has a battery and that will stop the whole set up working when it dies, but randomly ( works in the morning, by the afternoon it doesn't, works in the evening but doesn't record images, and so on.I called support, the issue of where I bought it from didn't arose until today, ehrte my neighbor and I figured out what the issue was, something ring support failed to do over several phone calls over several days, because they just read from a script.When they asked me about the installation today, because I pointed out my hardwired device has a battery, which they confirmed is the case with hardwired devices but it's not, as I thought,v there as Backup forkpiwr outages, rather, it runs through the battery, the hardwiring is just a trickle charge to keep that battery topped up, thereby using the battery daily, thereby insuring that it stops working 8 months outside the 2 year extended warranty.I have now ordered a Google nest doorbell , it does all everything a ring does but has support( I called and checked first) that can do more than read the same script, and you don't need an engineer, and it doesn't need a battery to run off the mains so won't break 5 mins after the warranty is up.The attitude of the ring support staff is my biggest gripe I think, other than the set up designed to fail, they clearly don't want to be doing their jobs and appear to have zero interest in actually helping you even when you explain you are disabled and visually impaired and rely in the doorbell for safety... They couldn't give a rats....I would suggest you get a proper video doorbell instead, one that works now and in 3 years from now, doesn't crack due to materials used that weren't UV stable, doesn't use parts/ set ups designed to fail and has a support option that actually gives you support not stroppy teens at the end of a long hold time.
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Ring Inc. is a home security company owned by Amazon.