I am at a loss for words, feeling deeply frustrated with this service. I purchased an indoor security camera to monitor rescue dogs, which is essential to prevent any injuries if they get into trouble while in their crate. I have two major issues: Build quality: The camera feels very cheap, and the connectivity is TERRIBLE; it keeps disconnecting regardless of whether I use WiFi or mobile data. I constantly have to close the app and restart it to regain the signal. Hidden subscription fees: I was aware of a monthly fee for recording footage, but now that my trial has ended, I'm being asked to pay for something they call 'extended live' viewing, which seems to exceed 5 or 10 minutes at a time. This information is not clearly stated anywhere in the advertisement. I will be returning this product and looking for a better alternative. I am thoroughly appalled by this practice!
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Ring Inc. is a home security company owned by Amazon.