I’m extremely disappointed with this app. It’s absolutely useless—clunky, unintuitive, and unnecessarily complicated.Why not offer a simple, logical setup like:• Choose which camera• Select the days• Set a start time and stop timeThe hardware itself is solid, but I’ve yet to meet anyone who can actually use the app without frustration. It’s a poor match for the quality of the kit.**Updated from Arlo’s reply below:The auto-generated response—dumping a vortex of links, manuals, and generic fluff—perfectly illustrates how convoluted and impersonal Arlo’s support really is.All I wanted was to schedule my cameras to turn on at 6 pm and off at 6 am. Instead, I’m drowning in technical detours and zero accountability.I doubt a single human at Arlo has even glanced at my review—yet they’re more than happy to take my money while I can’t even get the cameras to function as advertised.I’m cancelling and looking elsewhere for my own sanity. Update 29 October 2025 from guidance below: I followed Arlo’s instructions again, had a Verisure engineer come to my house, and then a follow-up call with Arlo customer support to no success. Yet again, the app is far too complicated. I’m now stuck with another Arlo issue: the app doesn’t offer the option to record from my back door camera. This app is an overly complicated, useless mess—and every time I try to fix one problem, a new one appears. Honestly, the best place for it is the bin. My summary…..the App was made by people in some far away tower away from normal people….
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