Arlo Support is fundamentally dishonest and wasted my time.I offered to BUY a missing part. Their rep insisted it was FREE under warranty and claimed to have placed the order. After waiting 2 weeks for the replacement, I followed up.They then abruptly reversed everything: the part is NOT covered, the replacement was NEVER sent, and the only solution is for me to PURCHASE their annual subscription plan.This is a bait-and-switch scheme and extortion. They wasted my time and then tried to force an unnecessary sale. Avoid this deceptive company
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