Purchased the 2nd gen doorbell & after 3 weeks the lens was all fogged up, you couldn’t see anything through the lens. Spoke with Amazon and was told to try and dry the fogged lens using a hairdryer on a medium setting. Asked to speak with a manager and l sent item back to Amazon, and got a replacement 18 days later. Yet had the 1st gen doorbell for 2yrs and never had a problem.
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