I returned my order in its original condition and sealed boxes provided by the company. The courier has confirmed that the return was successfully delivered back to the company on 31 July 2025. Despite this, I have still not received my refund, and it has now been over 14 days.According to the company’s website, refunds are supposed to be processed within 5 days of receiving the return, yet I’ve received no refund and no communication. I’ve reached out multiple times via email and the chatbox, but have been completely ignored.This level of customer service is unacceptable. I expected far better from a company of this size. I strongly advise others to exercise caution before ordering.It was a mistake that I did not read the reviews of other reviewers.
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