The site did not book the flights I had originally selected. The site errored 3 times before processing payment and once payment processed flight times were changed to midnight arrivals when I selected noon arrivals. I Would like to have my original selection at not extra fees as this is not an error on my end. I have also tried to cancel the flights as it’s allows free cancelation up to 24 hours but requires a consult with an agent. When I try to consult with an agent I get a reply that they are all busy and wait time is long and recommended I use the automatic service or consult later….. I have been doing this over and over since yesterday. I would appreciate it if I could talk to someone on the phone to help me
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