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3.4
3.4 Based on 622 reviews

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Deborah Ann Cross
The customer service person I spoke…

The customer service person I spoke with earlier today was very nice - answered the line for “Consolidator for Budget Air”. I called to clarify why my CC charge said Budget Car Rental instead of Budget Air. Hee informed me that the total billed to me for my flight, which hasn’t been confirmed even though I did get an email saying it was and that the charge would then switch to Budget Air and then informed me that there would be an additional charge of $150 for “common taxes” like airport fees. That should have been shown when I booked. I’ve never booked with Budget Air and other airlines I’ve booked with show the complete total I’ll be charged before I finish the booking.

3
Date of experience: Sep 18, 2025

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