Hi,
We had our session last Saturday. Our photographer was good. My issues are with the administrative side. When I booked I booked for two children and 2 adults, but somehow that was a one hour session-honestly who cares? Your policy should have allowed four to sit while keeping the session to 60 minutes because what actually transpired was not the photo session that’s going to produce the photos that we are interested in purchasing. We were not allowed to “add” adults when we arrived, even though I noted two adults would be added when I booked. My children have some higher medical needs and barely survived the one hour. Please rebook us for a 30-45 minute session during which our family of four will be allowed to “sit”. We are so far from interested in a 2 hour session, due to the pediatric medical limitations, and frankly extremely frustrated that we will have to book and sit all over again for exactly what we requested in the first place. The window may have already closed on everyone’s willingness to participate as intended.
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