Endeavour College of Natural Health had been on my radar since I arrived in Australia 15 years ago. It was a dream of mine to study there once I became a citizen, and after finally receiving my citizenship a few years ago, I made space in my life to enrol late last year. I was thrilled to begin my Bachelor of Health Science in Chinese Medicine and Acupuncture – truly a dream come true.During the enrolment and enquiry process, I was met with warmth and attentiveness. As a single mother of two young children, I sought guidance for the most manageable way to study part-time. I was recommended to begin with “Foundations of Chinese Medicine” and “Introduction to Biology” – a combination that, in hindsight, should come with a serious warning for part-time students.Unfortunately, my experience since beginning the course has been overwhelmingly negative. “Introduction to Biology” is incredibly content-heavy – it’s essentially two subjects in one. Each week, the class is split into Part A and B, with over two (sometimes three) hours of recorded lectures and dense reading material. I spend over 18 hours a week on this subject alone and still feel like I’m falling behind. The volume of information is unrealistic for part-time students, especially those balancing work, parenting, and other responsibilities. On top of this, the final exam is closed-book, requires a video recording of yourself taking the test, and has a browser lock – adding stress to an already overloaded subject.My challenges didn’t end there. When my 10-month-old daughter was hospitalized with influenza, I had to miss essential class time. Despite providing a medical certificate and applying for an extension on quizzes and study time, my request was rejected simply because I didn’t select the “correct” drop-down option in the online form. While still in the hospital, I attempted to get support, only to be told repeatedly to submit a ticket. The rigid, impersonal nature of the system shows little compassion for real-life situations – especially for parents or those facing unexpected emergencies.My calls for support were met with automated responses and no real human interaction. It's clear they are eager to enrol students and collect tuition, but the actual student support and care – especially in moments of crisis – are sorely lacking.I deeply regret choosing Endeavour. I would not recommend this institution to anyone, especially single parents or part-time students. If you do decide to study here, I strongly advise taking “Introduction to Biology” as a standalone subject – and be prepared to advocate hard for yourself, because the system won’t do it for you.
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Endeavour College provides Bachelor Degrees and Honours Programs in Natural Health Medicine and Health Science for Naturopathy, Nutritional and Dietetic Medicine, Acupuncture, Myotherapy and Complementary Medicine.
