I bought an XC90 ''approved used'' car from Volvo Watford before the name/address change. Endless issues in the first few months and cost to myself within the first 12 months despite it being ''approved''. Door lock jamming so I couldn't get my baby out of the car, paint flaking off when I first washed the rear bumper, their ''refurbished'' alloys which the paint just washed off on one wheel, the smell of fumes inside the car, leaking oil, sawn off tyre pressure valves, not putting the vehicle details/services/checks on the volvo system for any other volvo garage to see, rude service department, and the list goes on. My local volvo garage put the other major mechanical issues bill at £5k to fix as most things were not covered under the approved used Selekt warranty. I contacted watford volvo and they agreed to pay one of the bills which was under £50 but nearly a year later they still ignore my calls and emails and never paid. The smell of fumes was attempted to be fixed on warranty locally, but someone had put the wrong bolt on in the past and it has rusted so heavily they could not remove the part. It is clear the car was never checked properly. I have raised a complaint via Volvo UK and 1 month later despite Volvo UK telling them to respond to me they still haven't. Either they have so many complaints to deal with or they have no respect and really don't care about safety or their customers!
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