End of the roll is a franchise where each store is own privately. There is no guarantee that you will get and be treated accordingly with the End of the roll policies or guarantees.The head office will not respond to any help or explanation you need. We learn that the hard way with the Penticton, BC store owners. We got taken on a hell ride with" T" the Ferrari of sales.......The flooring "in stock" that we purchase got sold and vanish of the store 4 days after we bought it. We then got pushed and reschedule our installation to a further date with no explication on where and why our"in stock" flooring has vanish. We reached out to owner for details.....And it's at that time that we realize that we are dealing with professional cheaters and dishonest people trained to Over sell product, lies about inventory and schedule, all to get the customers to give deposit. Cheats on amount of flooring ordered, paid and installed at the customers. incomplete invoice, missing information on proper square footage needed, ordered and installed at the costumers home. Hidden information about installation package and what it include. "installation packages" is not consistent and will not be respected. "theirs" Installers are subcontracted to other independent company. No one will help and take responsibility for poor installation, unfinished installation, missing of transition and details finishing. HELP yourself....go somewhere else.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to End Of The Roll homepage. We offer the best in brand name flooring. We promise low prices. Our warehouses have flooring inventory always in stock!
