An Appreciation Note to Excellent Service Provided by Enercare Technician Mr. Mohammed Wasay
I got an alert message on my ECOBEE thermostat saying there might be a problem with my furnace/boiler heating and the room temperature was not able to go up to my pre-set temperature and there was simply no heat coming out from vent at all. I immediately logged on to my Enercare account and was able to book an appointment next day.
I am very impressed by the dedicated, professional, excellent and knowledgeable service provided by the technician Mr. Mohammed Wasay. Today, we are experiencing a major snow storm and was told to likely get up to 25-35 cm of snow. Mr. Wasay came within the appointment window dispute the snowy weather and difficult road conditions. He listened to my concerns very carefully then he explained to me very clearly of the potential problems. He carefully checked everything and ensuring the problem is fixed and all my concerns and questions were answered.
I am truly gratefully in choosing Enercare as my service provider for my entire house to ensure everything is good and running all year round. As there technicians are highly trained, professional and dedicated. Thank you!!
C. Fung
Service No. 42014524-1
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