Worst company to deal with. Enercare has the worst service because they really don't care.
During the snowstorm last week I was left without heat for 2 n8ghts and 3 days.
Finally the technician came and fixed the heating and left.
Today 2 days later the heating dies again.
I called and got an appt for 12-2pm.
Nobody shows up. No call, no courtesy, nothong.
Then I get an email that my appt id now on Sunday. Today is Friday. So now another 2 freezing nights.
Every call goes to agents in columbia and of course they all tell you they are sorry but hnfortunately cannot do anything. How convenient.
We have the protection plan and still get this shit service.
No phone numbers can be found for Victoria Tam or anyone else on the internet and her slogan of we Treat your home like ours is a LOAD of BS. SHE DOES NOT CARE EITHER.
Enercare should change its name to Enercare does not care.
Very disgusted and disappointed customer of over 30 years.
Sent from my Bell Samsung device over Canada's largest network.
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