Worst customer service I have encountered in a long time. I'm in Canada, ordered 4 weeks ago... they choose a carrier that was on strike... They switched to UPS. UPS sends my package to Bucharest! And They trying to tell me its probably the best route to get to me! Carrier are part of your responsabilities, not mine. You are as good as your last mile delivery, until it's in my hands and your responsability. I requested a refund ans cancellation order and they wont issue it. Been waiting for almost 6 weeks now and no movement, neither on m,y package or the company. It is ridiculous. Own your process. Issue me a refund and cancel my order. Never will I ever refer this product.
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