Purchased a transmission from this company received and paid to have transmission installed. The transmission had no reverse and second gear was no good. Called and they sent out another transmission when asked about labor cost was told they normally don't cover the uninstall portion of the labor but would pay for the reinstall. According to Allen who apparently has many different titles within the company with this being an outstanding circumstance they would fully reimburse for having the second transmission installed. I payed the 1100 dollars to have the 2nd transmission installed. After 5 to 7 days me and my wife simply called to find out about our labor warranty status. We were given the runaround and were mis informed on who we were to talk too. When asked what his title was within the company because we were told he was accounting he asks my wife " are you f#$&ing crazy" then hung up the phone. After several attempts to find out when we could be expected to be reimbursed for the second labor charges accused the refunded only 250.00 of the cost which I still have not received. This company is deceptive in their tactics and do not honor their terms and conditions whatso ever they have now black listed us from filing a complaint with anyone above Allen I can only assume he runs the show. As a business owner I could never get away with treating my clients this way nor would I ever. Do not buy anything from this company. They are crooks and give other parts suppliers a bad reputation
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