Purchased a v6 supercharged engine from this company on Oct 2018.Installed engine on a vehicle that I really should have just purchased a brand new engine but it was really hard to find this particular engine. I saw the warranty for two years and I noticed it was pretty solid. I figured we are ok. So I purchased an old Xterra to play with. Mind you I own several vehicles, many of them brand new 2020 and the oldest 2018. Amg gle Mercedez 2020, Rubicon 2020 that I purchased this year. So for no reason I am in the business of scamming anyone. Getting back into my story I purchased the Xterra and decided to have a shop fix it. I ended up spending about 40k to upgrade the entire Car with new parts. Mind you the company said the engine had less than 75k miles. Knowing this is a Japanese engine I’m thinking I’ll just upgrade all accessories parts of the engine with new parts. I purchase all new OEM parts for this engine and had it installed by Clutchmaster’s in Ca. The engine came with an old Supercharger so I decided to upgrade Oem it before I purchased the engine. I have invoice Had the shop install it and mind you when your painting a car replacing all interior and changing the entire interior of the vehicle it takes time. So I spent a bit to much like I mentioned above and took a chance with the engine. It took about 1.5 years to finish the vehicle and ended up putting about 500 miles on the car. It had a little rough start and I figured that maybe this was an issue with the electronics. Took it to the mechanic and to my surprise two cylinders have radiator fluid. Mind you 500 miles on the engine. So I call our great company mentioned above and I spoke to Dallas. Very nice lady until It got a bit ugly.So Dallas tells me, Chrsitian we will call the shop and see what’s up with the car. I said, Great! Please speak to Tony and he’s the owner of a specialty shop in Ca. One of the best in the market.Mid valley auto in Winetka. Look it up it awesome So Dallas tells me I’ll call them at 11am your time and get back to you. I say perfect. I’m thinking it’s a great thing I purchased this engine from this company.I later call at 3pm the mechanic and ask him if they have a called. He tell me no.. I think that is odd and call the company.Melissa Answers the phone, ohh supe nice lady !! Until you tell her your engine has some issues. Be careful don’t get her mad. She always hangs up the phone. She’s to busy for you. LolNonetheless, I call Dallas.melisa picks up and transfers me to Dallas. Dallas tells me and I quote “ we recorded the conversation that you had with Melissa in Dec 2018”. First, let me remind the company they have not alerted me That a conversation has been recorded and yet they have this file. The conversation they recording says the following: And I quote again “ you told Melissa that the intake was broken and we don’t cover any accessories of the engine.” I told them in my conversation “ I’m purchasing all new accessories since I’m upgrading the entire engine with new parts” Dallas says : this warranty is now void because you upgraded the supercharger of the vehicle is no longer a Oem part. So for that reason it is now void and we didn’t call your shop”Wow.Ok I told her. “ I ship you the car so you can see it, I can afford to send you the car just to prove you wrong”Dallas said and I quote again “ I’m sure you removed the old super charge the was aftermarket And made it all pretty”Well that really upset me. I then proceeded to tell her you know “ I expected that you would do something like this. “Then Loudly said THANK YOU. She hung up...Im happy to spend more money to sue the company just because I can and I can afford it. I took this on as a layaway because I was trying to hide the project from my wife ! Lol so they must think I’m broke. Talk about social profiling.This person has accused me as a scam artist and told me I was defrauding there company by pretending to do something I never did.So I was actually happy she said that.First thing I did today I contacted an Attoney with one of my business partners in Texas. Yep I have friends too Dallas. Best thing thank you Amex. I’m a black card holder.I will answer my phone anyone can call me 8183099225. A class action suit against this company is probable so I invite other customers to see if you would like to join. I will make sure I make campaign against this company even if it takes years. I will fix my car and be happy again and go mudding.
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