A total scam of a company hands down the worst customer service I have ever dealt with, ordered and paid for an engine for my van, and after 3 weeks of no emails or calls, I send them an email asking when I might see my engine, I get a call from a very rude man asking what my problem is? (plus that engine with the exact same mileage is still available online) so I explain in detail their website says 7-14 days and I would like to know when my engine may be delivered? So I can get my work truck back on the road! He responds that they have up to 60 days to get it to me by law as well as a few undesirable statements! So I respond with I feel their warranty is probably not worth the toilet paper it is printed on if they are going to make me wait as long as the law allows! His next statement is maybe you should cancel your order, I reply with email me the paperwork for canceling, have a nice day, Bye. This is the only response they sent in a timely manner! and I had it back to them within an hour of the end of our conservation! 3 weeks go by and no credit to my bank, or email response to my cancellation. So I call my bank to dispute the charge, and they tell me Engine and Transmission has 90 days to respond so now 3 months after the cancellation notice they still have not returned my $3700.00, so I call them and they tell me because I am disputing the charge they will not return my money as long as I keep the dispute going! (like I should trust this con man company) so I call my bank and they tell me they have to wait 90 days for ET Worlds' response. I am now 90 days from my original order and they still have my money! Do yourself a favor and buy from LKQ, I ordered the same motor with the exact same mileage from them the day I canceled with ET World and had it delivered to my shop in 4 days! Do yourself a favor anybody but this shitshow of a company!
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