This company will mislead you in order to profit.1. shipping times are fabricated, and in no way will be anywhere near accurate. if you chose to cancel you will be charged a 25% fee, but that is hidden until the return is final. In other words they will hold off shipping until you are mad and cancel and then collect money for no service or product.2.Free shipping of the engine but to return the core they will quote you more than what the core cost. So this is not an actual core charge it is an additional fee unlike a reputable business with an actual core charge. This is not how reputable sellers deal with cores so this is just a way to milk another $300-500 profit.3.absolutely no communication from anyone unless you threaten. The shipping department will keep telling you that they have escalated the issue but this is a stall tactic. This is intentional stall tactic to try and get the customer to cancel. DO NOT CANCEL, dispute with your credit card company!!4.warranty registration is set up as such it is very difficult to activate warranty, and I am sure if I need to use my "5 year warranty" we will never get a resolution.
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