i purchased an engine for my 2000 Saab 9-5 with a v6 from ETW and then saw all the bad reports all over the internet. i was very concerned because i made another mistake besides my lack of research on the company, i gave the wrong "ship to" address.
i immediately sent an email with the new address and it was updated and confirmed that day. first problem, not a problem...
then i began the waiting period for the engine to be delivered. i was somewhat concerned because i had read about people's horror stories about getting their order. however, i did get the email updates showing the expected delivery date. what made me concerned again, was that i never received tracking information for the shipment. however, the engine was delivered exactly the date that it was expected. the engine clearly had been tested, cleaned and painted(although the paint job was poor). the long block arrived complete, wrapped and on a pallet. it still had many parts that were not really part of the long block, but that were valuable and helped with the installation.
all in all, i'm pleased. the engine was shipped as promised and had good compression and no issues. it is running quite well. it's important to install new timing belts, seals and thermostat for the warranty, but these are things that should be done anyway. it's a good thing to have such a long warranty.
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