Purchased a $500 chandelier and only opened the top of the box to check its size. When I reached out to clarify the return process, they didn't provide a return label and required me to give them the tracking number to avoid delays or denial of my refund. Returning it via the same shipping method, UPS, cost me $170. I recommend shopping at places that offer free returns. I would have considered another item from this seller, but the return shipping policy was a significant drawback.
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Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
