I bought a lovely Whiskey Glass from EPC in May 2019 for my son's 18 - by the time we were about to celebrate his 19th - the base had detached from the glass (we had looked after it as per care instructions).Contacted EPC and send them the photos. They offered to repair so we sent it may about a month ago.Contacted EPC this week as we had not heard anything back and they had not received the package. WITHOUT hesitation - they didn't send me on a wild goose chase around the post office (which I know are working hard right now) but IMMEDIATELY - no quibbles offered to send me a replacement.FANTASTIC CUSTOMER SERVICE - what more could you ask for.
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English Pewter Company are the UK's largest manufacturer of pewter gift ware. Supplying gifts to some of the World's finest retailers, the company proudly exports to over 40 countries worldwide. With an unrivalled reputation for quality, service and price we guarantee complete customer satisfaction.
