I have an X26 which is a great bike. It has had some issues that eventually turned out to be a software issue. Engwe has been very good about the warranty. I have received new parts and instructions and even installation videos. They have been genuinely sorry and have answered me every time. Now the warranty is over but I still got advice when I asked about one thing. Probably the best bike and customer service in the world.
Claim your business profile now and gain access to all features and respond to customer reviews.