I have been facing problems with my bike specially with controller, when I drive my bicycle in rain its controller go out of order always showing 01 eror , initially they were helping and sorting out my problems but recently when I asked for changing the controller for which they are responsible and its under warranty according to their policy I showed them prof in form of pictures and videos but their behaviour is really annoying , I would say their Technical support is very poor having no sense in resolving issue , recently I asked for changing the controller and they were agreed upon that I have proof in the form of email before chaina national holidays but soon after they changed their mind and said we are not going to send the controller , really really disappointing , now their battery which is also giving so called poor performance and I am not staistfied with them thoes who are thinking about buying engwe I would love to say that check other options their are alot of other options choose carefully ,,, later on you guys would be crying like me wasting your money on the product which is less comfortable and more trouble for you Good luck to all here is the order reference rInvPq8yVOwcr4ZKSgCXO6MXb
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