I was initially impressed when I received the Engwe EP-2. It arrived well-packaged, and the build quality was noteworthy, especially considering its large frame. Many people around me also expressed interest in the bike.However, after having the bike for a week, the battery died on me after just 3 miles, forcing me to push it home. I decided to give it another chance, charged the battery overnight, and managed to get about 15 miles out of it before struggling to push the bike uphill when the battery died again.I should also mention that the suspension is quite harsh; you will feel every bump. It's great on smooth roads, but if you're looking to go off-road, this bike isn't suitable. These are my main concerns. When fully charged, the voltage on the bike was 25.5 volts, and I had to buy a multimeter to ensure everything was functioning correctly.Additionally, if you are between 5 feet 9 inches and 6 feet tall, I would recommend avoiding this bike. It’s only suitable for riding around town. I purchased this bike due to my disability, as I suffer from Marfan syndrome. I chose it after using a Lime bike, thinking it would be a good idea to own an electric bike. To be honest, the Lime bikes are far better than this one. There is no pedal assist, and when the battery dies, you cannot ride the bike at all—you’ll have to rely on an Uber or public transportation.Returning the bike could incur costs, which makes you feel stuck with it. I'm uncertain about what to do next; I really thought this bike would be a good investment, but I may have been wrong. I have contacted their customer service via email, and they are making an effort to help, so the aftercare is decent.Date of experience: March 17 2025
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