Purchased an X24 rated at 29.2Ak 48v, dual battery bike through an AE vendor. On the first day of the order they asked for more money to cover shipping and fees. I refused, as the advertisement states FREE shipping. Received the X24 Engwe some months later and discovered it missing the 10Ah cross bar battery. It does have all the circuitry and cables for balancing the two batteries. The Vendor claimed that "I had not ordered the upgraded version", although there was no selection on the webpage for any such "upgrade" and all reviews up to or around this date indicate the bike is a standard dual battery bike. As of this writing the vendor refuses to refund an amount equal to a 3rd party vendors purchase price. If you encounter a vendor with a name referencing "flying or sky" question them thoroughly or give them a wide birth. Thanks for reading, protect yourself from unscrupulous and deceptive vendors and manufacturers, we live in dark days!.
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