In December 2024 I spoke with Mark at Enlighten Sauna. After many phone calls with him, I decided to make the purchase. This required a 50% deposit in check form only. I didn't hesitate since Mark seemed honest and very knowledgeable. The contract stated delivery within 12 weeks. It is now October 2025, I have no sauna, I am out $6050.00, Mark has not returned my calls or emails since April 2025. They pass me on to either a virtural assistant in Asia, or Maria, who is only messenger of information with no ability to refund my money. I have learned they have an F rating with the BBB and there are other customers who are in a similar situation. One even filed a Lawsuit against them. The good news for you is you have read my review and its 100% true. Now you can avoid making the same mistake I did !
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