PLEASE READ BEFORE CONSIDERING A PURCHASE WITH ENLIGHTEN SAUNA - If you value your hard-earned money, please go elsewhere for your sauna. I purchased a Sierra 3 outdoor infrared sauna in January 2021 and after the wrong sauna was delivered in July, I finally received the model I purchased in September! This was after Enlighten tried to convince me to keep the wrong sauna.The sound system installed was not the one included in the specifications I received when I initially made my purchase and there are drip marks from a messy stain job on the window seal. When I notified Enlighten Sauna of this and asked for a partial refund, I was told I would need to sand and restain my sauna myself and I was completely dismissed for the wrong sound system, with no response. They have ignored attempts from the BBB to resolve this issue. The heaters only go up to 118 degrees and it takes 4 hours to heat up. This is a defective product that’s not worth a fraction of the price they charge. They have been an absolute nightmare to work with. Horrible service and will take your money without honoring your original agreement. Please do yourself a favor, take it from my experience and go with a different company.
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