It used to be a pleasurable credit union to belong to before Covid. No longer is a shared services credit union and employees not as friendly as they used to be. Drive though ATM’s would at times decline my withdrawals with adequate funds in account. When redirected to go inside for withdrawal of my funds I’m told “we don’t service the ATM’s” in an unkind tone. New debit card refused to allow me to use the same pin when calling the automated system to activate and a request to obtain a pin resulted with a rude phone call from ENT rep that ignored the new pin request. Feeling more like a squatter than an owner.
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Ent provides a full range of personal and business financial solutions through their ent.com website, more than 30 service centers, online and telephone banking, a call center and a mortgage loan center.