Review Time
We’ve been with ENT Credit Union for years, and our experience has consistently been excellent. From secure, reliable banking to genuinely helpful customer service, they’ve proven time and time again that they care about their members.
One thing we really love is the option of the various uniquely custom debit cards. It’s a small feature, but it makes the experience feel more personal and thoughtful.
Over the years, we’ve also had a situation where we needed to dispute a merchant charge. ENT handled it quickly and professionally, making what could have been a stressful situation incredibly easy. That kind of responsiveness builds real trust.
Overall, we’ve had nothing but positive experiences. If you’re looking for secure banking, great service, and a credit union that stands behind its members, ENT Credit Union has been a solid choice for us.
We’ve been with ENT Credit Union for years, and our experience has consistently been excellent. From secure, reliable banking to genuinely helpful customer service, they’ve proven time and time again that they care about their members.One thing we really love is the option of the various uniquely custom debit cards. It’s a small feature, but it makes the experience feel more personal and thoughtful.Over the years, we’ve also had a situation where we needed to dispute a merchant charge. ENT handled it quickly and professionally, making what could have been a stressful situation incredibly easy. That kind of responsiveness builds real trust.Overall, we’ve had nothing but positive experiences. If you’re looking for secure banking, great service, and a credit union that stands behind its members, ENT Credit Union has been a solid choice for us.
Horrible bank they flag about any transaction given. I literally bought mcdonalds today and they said fraud so they locked my card and had to call customer service i mean if you want a bank with no customer service and blocks your card for every purchase then go with ent!
Ever since I switched to ENT my life has been hell. They can't do anything right. I have had multiple credit and debit cards from ENT that will work then suddenly just stop working. I can't even go to a restaurant cause paying the bill with my ENT card has a 99% of being denied. The money is in the bank but who are they hiring? I do a lot of online business and ENT is making my life hell.
If you take back your money when you have made a double payment, they will remove that bank source, so please inform your banks to let them know not to use unauthorized funds, instead of return payment for double payment. They did not like that I called a women a FEMALE DOG Oh well, refinancing car loan and taking my money elsewhere. 2nd worst credit union I have had the mispleasure of using.
Having a big financial struggle and have been hit with over $150 worth of fees every time there’s insufficient funds they give you a $30 fee their slogan is for people not for profit. Every time there is insufficient funds they charge you a $30 fee as well as declining the purchase they could just decline the purchase where is the $30 going to …profit. Had I known this would be my experience I would not have signed up for this bank.
Just want to warn Ent CD customers that this credit union only has a 6 day grace period on your CD rather than 10 days as most other banks and credit unions. I just got ripped for $1,900.00 for missing my grace period. The reason they do this is to make more $$$$. Very misleading. It is in the fine print but who really reads that ? I closed all of my accounts because of this. Never again will I be a customer of Ent !!!!
I have always enjoyed ENT and there services but since they merged there credit cards with someone else it hsa been absolutely terrible service!!! I kid you not, I have spent at least 2 hours on the phone a week since April. They sent me several wrong cards. They switched up my sister and my name under our business account - along with our SSN. It has been a nightmare. I am switching credit csrds ASAP.
Ent Credit Union just told me to go fly a kite and to find a new bank because I complained about "Wings" DEI policies. There is an executive order stating that all DEI has to stop. As an FYI, "Wings" is facing a class action suit for data breech of over 240,000 customers. So, Ent Credit Union members get DEI, get their data put at risk, and get handed their walking papers if they aren't in agreement with illegal, racist, and sexist DEI policies. Ent also went ahead and mergered with "Wings" without having a vote from the Ent Credit Union members. The members had no say in it.
DO NOT use Ginger Lamphere as your financial advisor. She has proven herself to be dishonest and will not to have you in her best interest. Lets start when I was 48 and my husband thought putting my IRA in an annuity was a good idea. We were not educated enough and trusted her guidance and advise. Not once did she try and stop us. Matter-of- Fact, she sold it really well and told us it was the best decision! It was a 10 year index Annuity. I recently found out from my new advisor that it was the WORST Annuity for anyone at any age. She didn't care because she wanted the 8%. Over the years, I have voiced my concerns and dislikes of my Annuity and Ginger never had given me any options or solutions. She also will not reach out to see how things are going, she will only email you alerting you when your yearly contract is up.My new advisor through Fidelity was appalled and felt very sorry this ever happened to me. She advised me to immediately take the penalty of roughly $8,000 and roll it over in an IRA and she will help allocate into a Roth and regain my loss and have it start growing. I lost almost 5 years from this so called Fiduciary. Please do not let her fool you. There are others that will actually guide you for your benefit and not theirs!
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Ent provides a full range of personal and business financial solutions through their ent.com website, more than 30 service centers, online and telephone banking, a call center and a mortgage loan center.
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