The roadside assistance from this service is unacceptable. Giving them a one-star rating feels overly generous. I spoke with a call center representative who was difficult to understand. After explaining my situation multiple times and spending 35 minutes on the phone, they directed the tow truck to the wrong location, and they mistakenly listed my name incorrectly. To make matters worse, they sent a tow truck for a battery jump when that wasn't the issue at all. They also failed to provide any guidance for the tow driver. As if that wasn't enough, they wanted to transport me 90 miles away to pick up a replacement vehicle. This level of incompetence is shocking. If this is how the service operates, I will never use them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
