I booked a midsize sedan from December 23 to January 5. When I arrived at the location, I had to wait while the staff was on a personal call. Eventually, they brought out a car that reeked of cigarettes and body odor, with trash scattered inside and dirty seats. When I inquired about the car's year, I was shocked to learn it was a 2019 model. I refused to accept what seemed like a personal vehicle for $980! There were newer cars available, but I was told they were reserved, despite my reservation being made two weeks prior. I was left with no choice but to walk away. I ended up at another company and got a brand new 2026 model for $720. I strongly advise against using this service, especially at this location, as the staff was unprofessional and the condition of the vehicles was unacceptable.
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