I had a terrible experience! We reserved a 7-seater vehicle, but the service informed us that they made an error and could only offer a 5-seater. They assured us that an exchange would happen that evening, with the 7-seater being delivered and the 5-seater taken back. With two guests arriving the next day, we reluctantly agreed. However, four days have passed, and we can't get in touch with them via phone or messaging. This has been the worst experience I've ever had. Now, two members of our group are relying on taxis constantly since they can't fit in the 5-seater. We're incurring extra expenses every day! While the company seems reputable, they clearly do not make efforts to rectify their mistakes. It's not worth the trouble—consider taking your business elsewhere.
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