First and foremost, I have never been treated like what Entergy treated me ever in my life. If I could have left no stars I would have. Back on 2/2/26 I made an agreement, since I was having difficult time paying my light bill due to unemployment. Agreement was for 4 months I would pay certain amount plus my monthly bill starting on 3/16/26. Since 2/2/26 I made 3 payments, which my last payment on 3/6/26 was even over the amount that was past due. On 3/10/26 at 1pm Entergy disconnected my lights. REALLY?. After several calls, one w manager Kristine, who pretty much acted treated me like she had better things to do. She told me on 2/8/26 Entergy cancelled the agreement, I asked her why, she told me bc I was behind on my bill.. REALLY?. That's the reason we made the agreement, Entergy approved it. Needlesstosay, I'm still pretty pissed. Disrespected to say the least.
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Entergy Corporation is a Fortune 500 integrated energy company engaged primarily in electric power production and retail distribution operations in the Deep South of the United States.