Booked a car for midday and was called an hour before, I had failed a soft address check, impossible I say, I am a homeowner. Perhaps the name on my mortgage and name on my licence being different did it... I ask if anything can be done. Computer says no.
Utterly stupid that such a nonsensical disconnect will make them knee jerk refuse, and so stupid that they left it to an hour before I am due to collect the car they let me know.
Also the woman on the phone said "it's not a credit check"... It is. She lied. She doesn't even know the checks she is carrying out.
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Personal, business or holiday car hire in the UK - Enterprise Rent-A-Car offers everyday low rates, long-term car hire and one way car hire with a wide selection of cars including vans, luxury cars, and MPVs.
