I hired a van from Enterprise in Walsall to move house and overall the experience was excellent.
There was a problem at the start as the van I originally booked wasn’t available, which is never ideal on moving day. However, the team went out of their way to sort it. They sourced another van for me, and although there was about a two-hour delay, they handled it brilliantly. My day rate was reduced to compensate, and they even let me keep the van until the next morning, which took a huge amount of stress out of the day.
Indy, who I dealt with throughout, was absolutely fantastic. He was flexible, understanding, and genuinely focused on making things work despite the hiccup at the start.
Moving house is stressful enough, and things can easily go wrong, but Enterprise (and especially Indy) made the whole experience smooth and stress-free. I’d definitely use them again and highly recommend them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Personal, business or holiday car hire in the UK - Enterprise Rent-A-Car offers everyday low rates, long-term car hire and one way car hire with a wide selection of cars including vans, luxury cars, and MPVs.
