After renting a car for 15 days, I returned it in good condition, yet was charged a €300 cleaning fee without prior notice. The photos showed normal wear and tear, and even their own representative acknowledged this. After multiple complaints, I received only a partial refund. Additionally, they raised my insurance deductible unexpectedly and charged exorbitant fees for refueling. Their customer service has been slow and unhelpful. I expected better from a reputed company and recommend renting elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
