I had a very disappointing experience with the service at the airport and strongly recommend caution. After returning the vehicle, I was charged €2,094.10 for three scratches on the wheel rims — damage I firmly believe I did not cause. The car was only driven on highways and parked at my hotel for 10 days. I never parked near curbs. My contract excess was €1,050, yet they charged double that amount. I received no responses to my emails, and the documentation was in a different language. The amount claimed is excessive for minor scratches. This feels like a post-rental damage scam. I will try to escalate the issue but am being ignored. I recommend others take photos of the vehicle before leaving or choose a different rental service.
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